Despite its popularity and broad bipartisan support, right-to-repair provisions that would have given service members the ability to fix their own equipment in the field were stripped from the ...

The final language of the annual bill that funds the US military is in. It removes provisions that would have helped ensure service members’ ability to fix their own equipment. US lawmakers have ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- For the third consecutive year, Verint (VRNT) ® (NASDAQ: VRNT), The CX Automation Company™, today announced it is Certified ™ as a Great Place To Work ®. Globally, 85 ...

MELVILLE, N.Y.--(BUSINESS WIRE)--For the third consecutive year, Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced it is Certified ™ as a Great Place To Work ®. “These results ...

For the third consecutive year, Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced it is Certified™ as a Great Place To Work®. Globally, 85 percent of Verint employees said that ...

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Eleven years ago, Paul Lundy was dying a slow, workingman’s death under fluorescent light. For three decades, he had worked in facilities management — an honest trade that ground him down until, in ...

In the midst of Medicare’s annual open enrollment period, a government tool designed to look up and compare plans has created massive headaches for older Americans. Federal health officials are now ...

In large contact centers, workforce management and real-time operations are often out of sync-leaving supervisors blind to schedule adherence, planners slow to react, and agents frustrated by constant ...

Japan Airlines Flight 123 began as a short domestic journey from Tokyo to Osaka but ended in tragedy. Just minutes after takeoff, a critical mechanical failure caused the aircraft to lose control. For ...