Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...

Several Outlook users, on different forums, have reported encountering the error “OST file cannot be opened,” when trying to open the application or sending ...

Several Microsoft PowerPoint users have reported that it doesn’t let them insert a video into their presentation slides. They keep getting the “PowerPoint cannot ...